Dealing With Stuff
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Get Your Cleaning Deposit Back Every Time

4/11/2017

 
PictureSeriously, I ask of you
The check just came. Not only did we get our deposit from our last house back in full, but we also got a discount of six days' rent. We moved out so fast and did such a thorough job of cleaning that the landlord was able to get a new tenant in almost immediately. You can't put a price on a sterling reference, but you can certainly put a price on rent per diem, and another price on your cleaning deposit. If you'd rather spend your money on cool stuff than fines and fees, read on.

I've been living on my own since 1993. Even at the tender age of 18, I always got my cleaning deposit back. I've moved... starting to lose track here... 28? times as an adult, so this represents literally thousands of dollars by this point. I don't know about you, but the only thing I like better than thousands of dollars is tens of thousands of dollars. Whether I like cleaning my house is a moot point. Frame the question like this: "Would I clean my house top to bottom for several hundred dollars?" Really, it's the one and only time you're likely to be paid for such an annoying task, so you might as well make the most of it.

The first consideration is: consideration. Think cheerful thoughts about the tenant who will come after you. This really helps to make the drudgery and scutwork feel like a gift. Having moved so many times, I can tell some pretty appalling stories about grotesque surprises that previous tenants have left for me. Drain-clogging wads of long soapy hair the size of an SOS pad. A piece of bubble gum soaked with kitchen grease. Soap scum on a shower door so thick I had to use a paint scraper. Shelves covered with grease, crumbs, sunflower seeds, and flour. Rusty toilet bowls. Window tracks filled with dead flies. Red splatters on the ceiling: blood? Ketchup? Salsa? BBQ sauce? If you lived here before me, and I had to gouge your filth off a floor or countertop, I am cursing your name.

No paid cleaning service will ever do as thorough a job as someone who actually lives there. That's because it's an act of love and it's hard to put a fair market value on it. In a tight housing market like most of the places I have lived, the owner, landlord, or property management company simply doesn't have to care.

Case in point. The place we rented in 2014 was really gross when we moved in. We wouldn't have taken it except that we were out of time and all the other places we had called on had been rented within a few hours of listing. It took two months to finish cleaning it up and doing minor repairs. When we moved out, I spent three days cleaning it from top to bottom. The property management company tried to charge us a cleaning fee of $150. I sent them an email detailing the work I had done and attaching half a dozen photos of the dirtiest areas left by the previous tenant. They cut me a check the very next day. They should BE so lucky as to have tenants as clean as me. One of my landlords told me, during our exit walk-through: "Jessica, you are a clean machine!"

Okay, so what's the secret? The secret is to have the interior design sensibility of what clean looks like. It's like having good dental hygiene - if anyone notices anything about your teeth, such as a piece of spinach, there's a problem. The cleaner a house, the more a single speck is going to stand out, especially when all the rooms are empty. This probably sounds terrifying, but it's really not difficult to clean a modestly sized, empty house. What makes cleaning so difficult is 1. Clutter 2. Excessive square footage and 3. Never having been taught how to clean quickly and efficiently.

Most people don't give a darn about housework. That's totally fine. Your house, your rules. Live however you want. Personally, I am extremely uptight about unpleasant smells, and due to my parasomnia disorder I need a clear pathway through the house, so I run a pretty tight ship. Routine housework definitely helps make the exit cleaning easier, but it's not necessary. Animal House could still have clean surfaces by the end of June. Remember, this isn't about social standards or impressing whomever, it's about COLD HARD CASH. We're getting paid for this.

  1. Remove all of your stuff. The furniture, the clothes, the toys, every single last little thing. It doesn't matter if it's the Hope Diamond, the Mona Lisa, and the Ark of the Covenant; your landlord will charge you for it if you leave it behind. On the day you move out, it's to be expected that the trash and recycling bins will be full to bursting. Otherwise, there shouldn't be a single item of yours remaining anywhere on the premises. This is the major reason people fail to get their deposits returned. It would probably be cheaper for you to rent a truck, hire some day laborers, and pay a dump fee than to pay the cleaning fee to the landlord. Use a snow shovel if you have to, but get everything out of there.
  2. Obvious repairs. We've learned to spackle and repair nail holes, because some leases charge a separate fee for every identifiable hole in the wall or ceiling. Talk about cash cows. When you hear a CHA-CHING, it should be your virtual cash register, not theirs. If stuff has gotten broken during your residence, take care of it. Pay someone if you have to. I snapped a closet rod once and sawed a new one within the hour. If you've actually damaged the infrastructure of the building, they can charge you thousands of dollars, and they most certainly will. Landlords generally despise tenants and look forward to fleecing us as revenge for all the stress of collecting our checks. Be your own contractor and get stuff fixed before they have to - and make sure it's an ultra-perfectionist job, too. My husband and I do that stuff ourselves because we both come from blue collar backgrounds and we have pride. And tools. And skills. And no, we're not available. (Note: most stuff should be fixed by the landlord, but a lot of people won't call because they're either lying about how many pets they have, the rent is late, or the place is so messy they're embarrassed. Respect yourself and ask for more out of life).
  3. Cleaning. If there are piles of trash or debris of any description, haul them away. Pay if you have to, but no piles. By the time you are ready to clean, the house should be an empty box. If you don't know how to clean something, I guarantee there is a how-to video somewhere online.

Cleaning surfaces:

Get a broom and knock down all cobwebs from the ceiling. A lot of people miss these because their vision isn't so great, and the lighting may have been dim. It's fair to ask for help, or pay a young person if you have trouble holding a broom over your head. I use a dust mop on an extendable rod. Should take 10 minutes to do the whole house. If you have blinds, dust them, too, while you're at it. I also do any vents in the ceiling and walls, and anything ornate on the doors.

Use a squeegee to clean windows, mirrors, mirrored closet doors, shower doors, and shower stalls. Vinegar does a magical job of removing soap scum. I can do a glass panel (mirror or window) in under a minute.

Get a Magic Sponge and go after any stains on the walls. Also, don't squish bugs and spiders on the wall. If you're good at finding spots, each should only take a few seconds.

Wipe down the shelves and the insides of cabinets. This can involve some climbing for the higher areas in the kitchen, so I label this a "tall person job," although usually I do it myself. Should only take a couple of swipes with a damp paper towel per surface.

Vacuum out the drawers. Our last house had 14 built-in drawers, and it took me about five minutes to clean them all with a hand vac.

Clean the bathrooms. For an exit cleaning, this will probably take 40-60 minutes per bathroom. It helps to quit using all but one in the days before the move so you don't have to do them all in one day. I use a $15 battery-powered scrubber.

Deep-clean the kitchen. This always takes more time and effort than the rest of the house put together. It means defrosting the freezer and wiping down every surface of the fridge, inside and out. Same with the microwave. Same with the oven, alas, and I've never managed to clean an oven in under an hour. Often I buy new burner pans because I can't get the old ones clean enough. Wipe down the cabinets and appliances. Scrub the sink and countertops until they're shiny. Notice how very much jam tends to drip down things, unless your dog is taller than mine.

Spot-check the floors. If you have carpet, I'm sorry. Some leases require that you have a professional service come and steam clean when you move out. If you have bare floors, there may be sticky spots that regular mopping didn't get up. I use the plastic tags off of bread bags for jobs like this. Of course, it helps if you have a dog whose main job is Backup Roomba. Then sweep and mop as thoroughly as necessary.

Deep-cleaning a house top to bottom takes at least a full day. It depends on how grody it is. When we moved out of our last house, we loaded the van and did the final cleaning on the same day, and it took us 13 hours from start to finish. That's for a 728-square-foot house and a 20-foot van. Our previous house was about 1400 square feet, and it took significantly longer. That's why we have podcasts.

Cleaning sucks. We don't do it for the process, we do it for the outcome. I believe it's good karma. Deep cleaning can help you find lost objects, such as earrings that flew into a back crevice of a closet. It burns calories. It's good self-discipline, making other hard and annoying things seem relatively easy. It allows us to claim an uninterrupted 24-year streak of always getting our cleaning deposit back. Most of all, it allows us to claim our nice fat deposit checks and spend them on things we want, rather than just paying an unnecessary fee.


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    Clutter of the Day

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    I've been working with chronic disorganization, squalor, and hoarding for over 20 years.  I'm also a marathon runner who was diagnosed with fibromyalgia and thyroid disease 17 years ago.

    I have a BA in History.

    I live in Southern California with my husband and our pets, an African Gray parrot and a rat terrier.

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