“Your paycheck is your thank-you.” Every manager and employer seems to think this. Almost no employees agree. This is a huge mystery to me, partly because it takes a split second to say “thank you” and it costs nothing. Why would this be so hard to do? Check the box! Even the brattiest four-year-old is capable of begrudgingly grinding out a forced thank-you. Just say it. Geez. It’s basic good manners.
Beyond gratitude, I’m starting to find that there is one more free thing that most people find terrifically motivating, and that is praise. Even the tiniest amount of praise! It’s hard to come by in this world and people are hungry for it. They may not even realize that they’re orienting their entire lives around a chance to hear a few words of approval.
The art of the extremely specific compliment is something I’ve been honing for years. I’ve found that if you say something true and positive that is not necessarily obvious, you can utterly transform someone’s attitude. You can sometimes also transform their self-concept. They won’t be able to stop thinking about what you said.
I’ve heard from people years after the fact, that they remembered something I said about them, something I don’t even remember having said. That’s partly because I do this all the time. It’s a routine, like leaving a tip or waving goodbye.
When I started learning to give evaluations in Toastmasters, it amplified this art of the extremely specific compliment. It’s fairly easy to give someone one sentence about something they did well. Try extending that to two or three minutes, and it takes more thought.
It’s possible to give the same piece of advice in multiple ways. Say your feedback is that someone [isn’t talking loud enough] because [nobody can hear them in the back of the room]. Honestly that comes across as criticism. To a vulnerable novice who is feeling extremely nervous and inadequate, that feedback can be devastating! One piece of relatively mild critique instead of effusive support and praise can stop that person from ever trying again.
Slip that critique in between four or five compliments, and it’s easier to take.
Phrase it instead as helpful advice, something that explains how to fix the issue, and you have their attention.
“You can work on projecting by aiming your voice at the back wall. [Demonstrate posture and voice projection]. That will start to happen as you feel more comfortable.” Nothing about this comes across as a critique, because it isn’t.
THEN include the praise, support, and encouragement.
My goal is to mention at least twelve things the person is doing well. I also look for something unique, a special talent that this person may not realize is hidden in there, in amongst the insecurity and inexperience. I sometimes run out of time to point out all the things the person is doing well, so if I think of more, I’ll pull them aside and tell them afterward, or write them a note later.
This works. No fewer than four of mine just won first place in different speaking contests. If I had been more critical and less supportive, they might not be there at all.
I WAS RIGHT. My praise was technically accurate, precise, and correct. They knew it. They rose to the level of my expectations, which is what people always do.
This is what happens when you make a habit of lavish praise. People notice. They take it in. Their eyes glitter. The next time they see you, they sit up straight and wave. Make people feel seen in the best way, and they’ll never forget you.
Why can’t people do this at work?
There’s another trick that can be added to this art of the extremely specific compliment. That is to praise someone who isn’t there. If you’re consistently heard “spreading gossip” of the positive variety, it becomes clear that this is your pattern of behavior. It reinforces this concept that your praise is to be believed. If someone hears you say something positive and true about another person, and they agree with your assessment, it helps them believe the nice things you had to say about them, too.
People usually don’t believe it when someone pays a compliment. We’re taught to brush it off. We expect all performance evaluations to be negative and painful. Why, though?
It’s entirely possible to hold people accountable for their performance without going negative. If you get the motivation and incentives down right, though, you don’t usually need the accountability.
What’s wrong with the work world for a lot of people is that they’re expected to comply with someone else’s strict rules and regulations. They’re only really noticed if they mess up, by coming in late, missing a deadline, or doing a task imperfectly. They start to feel flinchy about even walking in the door. They start to wake up with dread in the pit of their stomach. They start feeling depressed all day on their day off, unable to stop thinking about how much they hate going in to work.
What does that do to performance? Seriously? How can that kind of emotional environment possibly motivate people to work harder or do a better job?
This is why I talk about the praise engine. When people are noticed for doing well, when they are praised for bringing something special, when it’s clear that they’re offering something unique and valuable, then they associate the work with their identity. They start working for pride and personal satisfaction. At that point you don’t need to motivate them to work - you need to motivate them to take breaks and go home, because otherwise you can’t stop them.
Not only that. When you start up the praise engine, other people start to learn to operate it. They learn by your example. You start hearing other people give evaluations and teach methods in your style. You realize you’ve created a culture that propagates itself.
Get yourself a praise engine. It fuels itself. It costs nothing to run. It builds copies of itself and does its own maintenance. It’s also a lot easier and cheaper than having to continually replace all your unmotivated, demoralized staff.
If you hate affirmations, you have three choices right now. 1. Hate-read! That’s always fun. 2. Stop now and spend the next ten minutes reading or doing something else. 3. Activate your curiosity and hear me out.
You’re right, affirmations are dumb.
It’s dumb to lie to yourself and try to hypnotize yourself into something that you know isn’t true.
That’s not how I use affirmations, though. I use them, but first I put them through my process of inquiry. Aren’t you lucky that I’m going to share it with you?
(Here you could practice an affirmation: I AM LUCKY, and ask yourself whether you believe that is generally true, or only just now).
I am happy to make affirmations about my personal values, because I’m reminding myself of things I believe are important. I AM PATIENT, I remind myself, the few times that I need a reminder. I value patience and I practice it. I’m fine with giving myself credit for that.
On the other hand, I would not do the affirmation I AM BEAUTIFUL, because I don’t give a care. That’s not a quality that matters to me. In fact, I find the concept annoying.
I also absolutely hate the expression “comfortable in my own skin” because every time I hear it, it makes my skin crawl. Like, what are the other options? Comfortable out of your skin? Comfortable in someone else’s skin?? I fit the description - I have a fantastic body image and a very high regard for my physical self - (and see how I sneaked in a few extra affirmations there) - but I certainly don’t need to use other people’s preferred language to express that about myself. I will be delighted when this phrase falls out of favor and I can quit hearing it.
That’s another step in my affirmation interrogation. If I generally like the concept of someone else’s affirmation, I will rephrase it and adopt it for myself. It’s poetic. Maybe one person might respond better to an affirmation in the form of a haiku, or a request, such as MAY I BE PATIENT or:
I’m getting better
At tolerating these jerks
Though I don’t want to.
I AM A POET!
Argue that one if you like. I say if you claim to be an artist, then you are one. Presto change-o.
I also think affirmations work very well as missives of gratitude, such as I FREAKING LOVE TACOS or THIS IS MY FAVORITE! Hang around me long enough and you’ll find that I say stuff like this all the time.
Pro tip: You can do this stuff without ever publicly declaring that you are doing it, or making any kind of issue out of it. This is especially important if you find yourself amongst naysayers or those who describe themselves as “fluent in sarcasm.”
Ha, now there’s an affirmation if I ever heard one! It comes up in dating profiles all the time. I AM FLUENT IN SARCASM. *snort*
(That one is definitely not mine. I think sarcasm is very lazy, mean, and not at all funny).
The thing about affirmations is that for most of us, our self-image is far behind where we are actually presenting in the world. Try to compliment a woman - any woman! - and watch what happens. She will fight you. It’s like we’ve collectively decided that there’s a moral hazard in graciously accepting someone’s compliment.
That’s the same feeling that makes us so squirmy about affirmations. It feels icky and gross. We’re much better at the nasty kind of negative self-talk, such as:
* i am an idiot *
* i suck at this *
* i should never have come here *
If anyone comes along and tries to talk us out of these dreadful thoughts, we feel compelled to argue our point. Please, let me explain to you in meticulous detail just why exactly I suck so much.
I’ve spent some time convincing myself that what is truly important is that this other person, this tricky complimenter, is reaching out and trying to make a connection. Rejecting a compliment is more than just rejecting a gift, it’s rejecting a person and telling them that their opinion and their act of caring means nothing to you.
Also, what if they’re right?
What if, when they tell you YOU’RE SO SWEET or MMM, YOU’RE THE BEST HUGGER, what if they’re right? What if you allow that factual statement to define you such that you bring more of that desirable quality into the culture?
What if compliments are people’s preferred way of building a better world? What if they’re... a performance evaluation?
This is how I got myself into trouble. I started forcing myself to do public speaking because I knew myself to be a physical coward. <— Negation alert!
Part of public speaking is learning to accept evaluations. You have to accept that if people who don’t know each other give the same feedback, then objectively it’s true. For instance: “Nobody can hear you in the back of the room.” Okay, thanks for telling me!
I steadied myself to hear a constant barrage of difficult feedback, because I like to challenge and push myself [yeah, you know what that was just now, *nod*].
Instead, people kept telling me: YOU ARE SO FUNNY!
Dang. Now how am I supposed to get my head around that?
I didn’t agree with this assessment, but I kept hearing it. People from entirely different clubs would say the exact same thing, over and over, that I had “such a dry sense of humor.” I’m still not entirely sure what that means, but what am I going to do, call these people a bunch of liars?
I had to accept that whatever it was I was doing, the audience liked it and wanted more of it. Who was I to refuse?
As an affirmation, I wouldn’t go so far as to say I AM SO FUNNY, because that’s practically inviting my inner self to step up with an attack and a negation. I can, though, tell myself that my strong points in speaking are humor, research, and informational speeches.
What comes out of that kind of affirmation is a resume. It leads directly to a dispassionate and objective assessment of your marketable skills. That in turn leads to better jobs and contributing at a higher level.
Is it fair for a surgeon to affirm that I CAN SAVE LIVES? Is it fair to say something like I AM ACCURATE or I AM CAREFUL or I WORK HARD?
Can we grudgingly allow ourselves to admit, secretly and in private, that maybe we’re not 100% terrible?
If we come across an affirmation with which we disagree, shouldn’t we ask ourselves why we feel that it is not true? Something like I AM WORTHY or I DESERVE TO BE HAPPY?
This is how I use affirmations. I introduce something that is new to my self-concept, something that objectively seems to be true. I talk myself into why this is true and why it matters that I agree with it.
It’s allowed because we’re allowed to grow and change. In fact, we’re supposed to, partly because it makes life better for other people.
Whatever you are, be a good one.
How much can a person do in three years? I’d like to present a study in transformation that involves overcoming a phobia, learning a new art form, and racking up credentials.
I had an intense fear of public speaking. It was so bad that simply walking into a room where I knew I would have to stand up and say something would make me break into a sweat. People who have met me refuse to believe this. That’s because I’m a shy extrovert, and talking to people I already know in a social setting does not provoke this phobia.
Now, when I speak or perform, people will come up and exclaim over how great I was. They say, “You sound so natural up there.” How dare you? How dare you say such a cruel and heartless thing? I want to ask. Nothing was more unnatural than this! Of course there’s no way for them to know how hard I worked over the course of three years to battle one of the biggest issues in my life.
I can honestly say that getting punched in the mouth is easier for me than the work I did to get over my fear of public speaking. I can say that because I set a personal goal every year to overcome something that scares me, and after I did public speaking, I went on to martial arts. I promoted up a belt level in two different forms in one year, and that’s another example of how much is possible in a given time period.
All it takes, all it takes to reach any goal, is to show up over and over and over again. Chip away at it in small, measurable increments. Usually these increments are one hour in length.
I made a public commitment in December of 2015 that I would confront my phobic reaction to public speaking by joining Toastmasters. It took me three weeks to force myself to go to an actual meeting. My membership was officially processed on February 1, 2016.
I planned to go to meetings for a few weeks or months or millennia and sit by as a wallflower, watching and listening and learning. Instead, I walked in and several people came up to introduce themselves and shake my hand. Then, moments after the gavel, I was asked to stand up, give my name, and explain how I heard about the club.
I THOUGHT I WOULD DIE. PHYSICALLY DIE.
That inner feeling of panic is a purely physical sensation. It is the secretion of adrenalin by the adrenal gland, a little bean that sits on top of the kidneys. It is not the boss of me. Further, it is the same little bean that sends excitement when I get a check in the mail or open a gift. My job is to use my left brain and verbalize thoughts in reaction to these physical sensations. “You are not dying, body of mine, you dumbass. Stay put.”
I joined Toastmasters, not realizing that I had stumbled into one of the very best clubs in the known world. I wasn’t to know that most of the people in the room that day would still be there three years later, my good friends and colleagues and lunch buddies.
I shook like a leaf when I got up to speak. It would start with my hands, rattle down my arms, and spread through my torso until I felt like I straddled a tectonic fault. One afternoon I went up there, gave a one-minute speech, and almost collapsed on the way back to my seat, as my legs gave out. I’ve run a marathon and I was very disappointed in my hamstrings that day.
Toastmasters is designed to teach leadership and communication skills. Everyone in the club has fought the same problems: being nervous, forgetting chunks of a speech, stammering, flubbing a punchline, losing the point, organizing thoughts poorly. We’re encouraging and compassionate because we’ve all taken our turn to fade at the lectern. We physically know how it feels.
The weirdest thing is that it’s almost impossible to tell, as an audience member, when the speaker is nervous. I’ve said it and I’ve heard it, but the truth is that it’s really hard to tell when someone’s hands are shaking, or even if they’re dripping sweat up there. It never looks even 1% as bad as it feels on the inside. People are listening for the message, that’s all. They’d care if you told them someone’s lights were on in the parking lot, and they’ll care when you share something else with them, whether it’s your life story or a few minutes about golf.
Usually all we’re asking is five minutes of someone’s time, and that’s not much to ask.
It took four months for me to force myself to give my first speech. It was predictably awful. My remit was to give an ice breaker, or talk about myself for four minutes. I ran out of material at about two and a half.
Anyone else would have quit.
I kept showing up, though. I forced myself. There are two me’s, the me that you see and the phantom me, walking behind me with a firm grasp on the back of my neck, frog-marching me hither and yon. When I’ve made a public commitment I follow through.
I gave ten speeches that first year. I took on a club office.
The next year, I earned my Competent Communicator and Competent Leader. I joined a second club.
In 2018, I earned my ACB, ALB, ACS, and a Triple Crown. I served as Area Director and Club Coach.
In the course of three years, I’ve earned five educational awards, held two offices, entered two competitions, been a test speaker, and won a bunch of ribbons for Best Speaker, Best Evaluator, and Best Table Topics. I keep them in a paper lunch sack because they outgrew an envelope.
If all goes according to plan, I’ll be a Distinguished Toastmaster next year, not quite three and a half years after joining as a knock-kneed stress case.
I know I can hold a room. I know that when I walk up to the lectern, people are atingle with anticipation. I look around and I can see their eyes glitter. I can make them all suck in their breath at once. I can make them laugh on command. They’re mine. I’m not a quivering jelly of panic and terror anymore. I’m a star. Not a superstar, just a small one, but I’m sparkling nonetheless.
It wasn’t me, it was the program. It was the support of my club members, who encouraged me and led me by the hand and cheered and hugged me - and convinced me that I’m funny, that I should go out and do improv comedy. I never knew. I never knew I could do all of this.
I did know that I could stay the course, that I have it within me to force myself to do things. I knew I could hold steady and complete three years of work on one goal.
As I near the ultimate goal, I have my eye on that little gold DTM pin. After that, though, what’s next? What will be my next three-year goal?
How about yours?
I’m a shy person, so much so that even standing up to say my name would leave me trembling and turning purple. Shyness has interfered with my friendships, my career, and my love life. A cute boy once asked me to dance, and I was so confounded by my attraction to him that I couldn’t answer. He shrugged and walked off. I’ve struggled even to share such information as whether someone had left their lights on in the parking lot. People who know me well will probably be very surprised by all this, because I’m fine when I’m with familiar faces. Shyness strikes at inconvenient and illogical moments. I didn’t want my shyness to interfere with my ability to make an impact on the world, so I’m pushing myself to learn to overcome these feelings. Maybe my efforts can help you, too.
First off, being shy is totally different from being an introvert. I’m a shy extrovert. It’s possible to be a shy introvert or an introvert who is not shy. Lots of introverts are very famous celebrities such as singers, actors, models, and comedians. They have no problem performing, as long as they get plenty of time to recharge alone. It seems helpful to distinguish shyness from introversion or extraversion, because while introversion is a character trait, shyness is an issue that can be mastered.
Two things have been helpful for me in getting a handle on my shyness. First, it takes a mission, a vision that is compelling enough to make fighting these feelings worthwhile. Second, much of shyness is physiological - it’s a physical state as much as anything.
How do you develop a mission? Many or most people have at least one cause that resonates with them, whether it’s feral cats, literacy, or protecting the Earth from asteroids. The sense of a mission starts to kick in when you start to realize that you can personally make an impact. More, you can influence others and bring them along with you. You don’t necessarily have to appear in public, perform, or give speeches to make this happen. Leading and organizing is based very much on Getting Organized.
I joined Toastmasters in January 2016 to force myself to overcome my intense dread of public speaking. It worked! The process is the same as what I’m learning in martial arts: stress inoculation. Exposing yourself to stress, fear, or pain in small doses can build your resistance and resilience, just like practicing a musical instrument or a foreign language in small increments increases your skill. Learning to give one-minute speeches led to four-minute speeches, then ten minutes, until I can now give hour-long workshops or speak on a microphone without those familiarly awful feelings of trembling, getting choked up, and turning colors.
Now I’m working on a leadership level called an Advanced Leader Silver. This entails an official role as Area Director, meaning I’m in charge of improving performance in five clubs in my area. I have to go to regular district meetings, respond to a certain volume of email, visit my clubs, and track a lot of information. Almost all of the work involved means processing email at home, listening, taking notes, and writing reports. For a shy person, 80% of the tasks are not a big deal. It’s the 20% that involves meeting new people, standing up to speak to them, and overcoming the ‘threshold anxiety’ of walking through a door and joining a group of people. The formalities of a training seminar or club meeting agenda are very helpful in facing this, because there’s a highly predictable structure, and almost all of it involves other people talking.
How is leadership different from anything else? Many people are acting in a leadership role somewhere in their lives, often without realizing it. The parent of a child plays ‘leader’ every day. Driving a car, ordering food, shopping and running errands - all require a certain amount of initiative and organization. Being the leader means taking an aerial view of a situation and spotting opportunities, bottlenecks, and pain points. A leader has a strategy. Here, again, many people have an innate critical mindset that they don’t realize could be useful in a leadership role. This shows up in lengthy product or restaurant reviews, for instance, or in any comments section. Someone always has a bunch of ideas for better ways to copy-edit something, introduce design improvements, or relate to other people or groups in a different way. Why not redirect that energy toward a group or organization that will actually be receptive to that input?
My approach toward leadership is strategic. My first instinct is to move toward the information flow. I want to figure out what the rules are, where I can learn more (handbooks, manuals, FAQs, websites, etc), who is where on the org chart, where I can find contact info, and how I can get to the locations where the action is happening. Other people will move directly toward the people, wanting to start by getting to know everyone, establishing connections, and forming an inner dossier of who knows whom and who does what. I’m most helpful in explaining things when people are confused, doing scut work, and encouraging people to do things when the only thing stopping them is nervousness. My way of earning loyalty is by demonstrating that I will show up, do what I was asked to do, follow through, get questions answered, and stick around to clean up after events. These are ways to get involved without being fried under the spotlight or having to pose for dozens of photographs.
The things we learn to do when we push ourselves are useful in every part of life. What I’m learning as I work on public speaking, leadership, and martial arts is that very few situations are inherently scary. It’s mostly a matter of building emotional intelligence and learning what makes other people tick. Feeling nervous and shy while meeting new people is a near-universal feeling, one that’s so common that you can count on sympathy when you express it. Find whatever means more to you than your physiological struggles with shyness, and you can defeat those feelings while making the world a better place.
World Domination Summit is in full swing. I woke up at 4:30 this morning, for no particular reason other than that I was so keyed up. It’s possible that WDS actually stands for We Don’t Sleep. We’re riding the bus downtown, getting ready for a full day of academies, a meetup, and dinner with my family. That’s a relatively mellow day! This is just one day in a busy week during which almost every minute is scheduled to the hilt. It’s when we have this intense desire to take in every scrap of information and engage with every possible opportunity that we feel like we’re drinking from the fire hose.
The more options we have in any arena, the more likely we are to feel a sense of FoMO. I’m doing everything, but somehow there are still things I am not doing! I wasn’t there! I missed the punchline! Everyone was partying without me! I’m not in the group photo!!! Wait, was there… cake??? I don’t care what they say, I CAN be in three places at once. I am omnipresent. I can apparate at will. I am somehow going to sit in this chair in this room, stand by that window in that other room, and get swept away by a conversation over there in the stairwell. ALL AT THE SAME TIME!
The brain wants what the brain wants.
When I feel this way, I try to pause and remind myself of the existence of this magical thing called the Internet. I can never possibly watch every video, connect with every person, read every article, look at every meme, follow every blog, or use every app. Even if I somehow thought I could, the moment I blinked there would be a trillion new uploads. I’m able to rest with this. Still I struggle with the bleak reality that I will never be able to read every book ever written.
…actually, I need a moment. I think there’s something in my eye.
We were talking the other day about how much I need a time turner (although I’m not Hermione Granger; I’m really more of a Luna Lovegood). I said, “The first thing I would do is leave it in my pocket and accidentally run it through the washing machine.” Accepting that we have to do all this stuff in the time dimension is something of a lifetime-level emotional project.
I’m looking at things differently after leading my own workshop. It’s a peek behind the curtain. As much as I feel FoMO about all the stuff I’m missing and all the things I won’t have time to do, I now recognize that all the speakers and presenters are also feeling a certain amount of FoMO about all the stuff they wish they had said. There’s a whole ocean of information behind the stream that comes out of that fire hose. Spending an hour or three hours in a classroom is only the tiniest drop of what that person could teach, given more time.
MORE TIME! I NEED MORE TIME!
I gave my workshop yesterday. In Toastmasters everyone always says there are three speeches: the speech you wrote, the speech you gave, and the speech you give in the car on the way home. On the surface, mine went well enough. People stayed for the whole thing, they took tons of notes, they laughed, they asked questions. I ran long, fifty percent more than scheduled. Still a half dozen people hung out afterward to ask more questions. As far as listener engagement, I did well. I’m trying to acknowledge myself for that. But…
There was so much more I wanted to say! There were entire sections of my supposed “outline” that I didn’t even touch on! I went totally off-grid, off-script, although fortunately not off-topic. (If I’d started talking about money it would have all been over). Part of why I woke up at 4:30 was that my feeble mortal brain immediately started spinning over all the things I wish I had said. Where’s my rewind button?
That’s not how it works, though. We have the moments we have. It’s life that we’re living, not waiting for the real thing to start, but the actual real thing. That’s the magnificent flaw, that we never realize until later that there was this moment, here and gone, this one half-fledged moment we had to connect and engage and experience. It’s flown off with nary a feather left behind. The rightnow bird is always on the wing.
I’m giving my first workshop later today. Wish me luck! At this time last year, I had a half-formed idea and a tentative image of myself speaking to a group, specifically my fellow World Domination Summit attendees. A year before that, I wouldn’t have done such a thing under any circumstances. In fact, when I was seven years old, I was supposed to recite a verse that I had memorized at the winter recital, and I dove under the table and refused to come out until they promised I wouldn’t have to speak. My mom rightly pointed out that if I had just mumbled through my piece, I would have been done in ten seconds, and that making a scene made it that much worse. Let’s just say that I have no particular hunger for the spotlight. At a certain point, though, you start to realize that you have something important to share and that people will be better off if they know about it. That’s where workshops are sprouted.
The first point is always to have something to say that is both important and interesting. People will listen to you blathering on about anything if you’re funny enough. You can do a stand-up routine about the tiniest thing, like sending a text message or ordering coffee. Note that these routines tend to be very brief. I carry a heavy sense of responsibility that if I’m performing, every minute that someone spends listening to me should be a good use of that person’s time. The larger the audience, the more expensive it is to be irrelevant or boring. One minute of hemming and hawing multiplied by twenty people is twenty life-minutes I’ve just drained away. This is why I’ve spent the last year and a half working on my public speaking skills. Most of the time, I don’t even say ‘um’ anymore, so if I’m boring it will be for other reasons.
After knowing that you have an incredibly useful and interesting topic and that you have a burning desire to share it, it’s time to get specific. What will this workshop be like? Where will it be held? How long will it be? How many people can attend? What will they do? Are you going to talk the whole time, are you going to lead people through a series of exercises, or will it be a combination of both? What level of participation are you expecting?
I’m a shy person - recall the table-dive anecdote I just shared - and I respect that in other people. I can easily recall all the times when even being asked to raise my hand among a group of other people raising their hands was exquisitely embarrassing. I still battle with threshold anxiety, the sense of not even wanting to walk into a room because there are people in there. *gasp* This is why one of my considerations is going to be with allowing shy people to opt out of participation. I’m not one to orchestrate a bunch of group exercises like trust falls. I like to allow the bolder extroverts to chime in, while those with a lower comfort level can observe in peace.
Wait, so why is a shy person conducting a workshop?
I’ve learned that I can switch into performance mode if I feel the need. This is easier to do when the message feels important enough that I’m thinking more about what I’m saying than I am about myself. I can think about myself and my feelings back at home. I try to focus on connecting with my audience. Making eye contact with individual people was really, really hard at first, but with weekly practice I’ve been training it into myself. I’m an extrovert. Note that a shy extrovert can track like an introvert in most ways. The difference is that many introverts are comfortable doing things like giving presentations in a professional setting, while they need a lot of solitude and do their best thinking alone. Shy extroverts such as myself get a charge out of being in groups, we tend to think out loud, we often prefer collaboration, but we find it hard to open up with strangers. “Once you get me going…” This is one reason that public speaking has been so valuable to me, even though it was brutally hard for the first several months. It’s exhilarating to share an idea or a story and to get a positive response from an appreciative audience.
People have started taking notes when I talk, or engaging with me about my work. This is weird and unprecedented for me, but it’s also great feedback. If they keep asking for more, who am I to say no? I’m so thin-skinned and sensitive to criticism that I will definitely notice if I can’t hold the attention of the audience. Eyes up and glistening, good. Heads down, phones up, not so good.
I would never be doing this uncharacteristic, challenging thing if it weren’t for Toastmasters or the World Domination Summit. I can’t praise Toastmasters enough. For a person with an acute, nausea-level dread of public speaking, there’s really no better place to go. Everyone is so encouraging and tactful, and almost every person there has felt the exact same way. When I started, I was so scared that I almost collapsed one time, and that was after I had finished my speech! It took months of concerted effort, and it remains one of the most difficult things I’ve ever done, but the results have been life-changing. Releasing a fear is one of the most powerful satisfactions in the world.
As for the World Domination Summit, I can hardly begin to describe how much it has changed my life, my marriage, and how I approach problems. This is why I’m pushing myself far outside of my comfort zone and leading my first meetup. I understand how valuable my topic will be for people, and I also have a strong desire to give back to the community that has given so very much to me.
PS The workshop is called ‘Curate Your Stuff’ and I’m going to put together a workbook for download. Since there were only 33 spots, naturally there may be people who are interested in the material but were unable to attend.
I've been working with chronic disorganization, squalor, and hoarding for over 20 years. I'm also a marathon runner who was diagnosed with fibromyalgia and thyroid disease 17 years ago.
This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.Opt Out of Cookies